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Delivery & Return

Last Updated on October 11, 2026

Delivery

  • Shipping fee: 100 EGP to all governorates in Egypt.
  • Free shipping on orders above 10,000 EGP.
  • Delivery time: within a maximum of 72 hours.

Return Policy

  • You may return your order within 14 days of the date of delivery.
  • Returned items must be new and unused, in their original condition, with the original packaging and accessories.
  • The cost of shipping the returned item is paid by the customer.
  • Refunds are issued by bank transfer, matching the way the purchase was made.

Warranty

  • 1-year warranty against manufacturing defects.
  • The warranty is provided by the authorized dealer and distributor in Egypt and the Middle East.
  • The warranty card is delivered with the product and the invoice.

Help

Give us a shout if you have any questions or concerns.
Hotline / WhatsApp: +201225690014
Please call to request a return or an exchange.

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