Return window

You may return your order within 14 days of the date of delivery.

Condition of returned items

Returned items must be new and unused, in their original condition, with the original packaging and accessories.

Return shipping

The cost of shipping the returned item is paid by the customer.

Refunds

Refunds are issued by bank transfer, matching the way the purchase was made.

Warranty

1-year warranty against manufacturing defects, provided by the authorized dealer and distributor in Egypt and the Middle East. The warranty card is delivered with the product and the invoice.

How to request a return

Contact us on +201225690014 (call or WhatsApp) to request a return or an exchange.